On-demand, 24/7 tech help with the patience your loved ones deserve
Patient tech agents help with any device issue. No judgment, no rushing, no app downloads. Family stays informed with automatic summaries.
- No waiting time
- Switch language mid sentence
- Report sent after call
Seniors need help in their specific way, today’s tools were not built for them
Hold music, confusing apps, language barriers and inconsistent advice add stress. Families need patient phone-first help that simply fixes the issue, safely.
Waiting hours on hold during business hours only
Getting rushed through solutions they don’t understand
Worrying about scams asking for passwords or access code
Phone-first tech help designed for seniors
Boroma's tech agents are trained specifically for senior comfort and safety:
- Always patient
Never rushed, never judged, always kind.
- Speak your language
English, Spanish, Chinese — switch anytime.
- Scam-aware
Never ask for passwords, OTPs, or personal info.
- Family-informed
You get summaries of what was fixed in email.
- Available 24/7
Help when panic strikes, not just business hours.
- Phone-first
Works on any phone, no apps ever.
Three simple steps to peace of mind
No apps, no accounts, no passwords. We made it super easy so the next tech call comes to us, not you.
- 01Your Parent CallsJust one TOLL-FREE number to remember. No apps, no accounts, no passwords.
- 02Patient Help in Their LanguageOur agents listen carefully, explain clearly, and work at your parent’s pace.
- 03You Stay InformedGet a text summary of what happened, what was fixed, and any follow-up needed.
We cover most everyday issues, here are the popular ones
Phone, Wi-Fi, passwords, scams, app setup, photos, printers, and more
Our Scam-Free Pledge
We protect seniors by design. Simple rules everyone can understand and check.
We never ask for secrets. Ever.
Phone-first coaching, safer by default.
Calls may be recorded, and we send a written summary.
Families who found peace of mind
My 78-year-old mom calls Boroma instead of me at midnight when her iPad ‘breaks.’ The agents are so patient with her, and I get a text explaining it was just a software update. Worth every penny for my sanity.
Dad speaks mostly Spanish and regular tech support frustrated him. Boroma agents switch to Spanish immediately and explain everything clearly. He actually enjoys the calls now.
I was frustrated with the scam calls my mom was getting pretending to be tech support. Boroma agents taught her how to identify fake calls and now she feels confident. The family summaries help me stay involved without hovering.
Peace of mind for one fixed price
Cancel anytime. Launch special may apply.
- • 24/7 phone first tech help
- • Up to 10 calls per month, 35 mins each
- • Toll free number for paid members
- • Fridge magnet print
- • Call report after each call
- • Scam aware guidance & guardrails
- • Covers common issues on any device
- • Multilingual: English, Spanish, Chinese
- • Works on any phone, no apps
Questions families ask us
Is this real people or AI?
Our tech agents use AI to provide consistent, patient help 24/7. They're trained specifically for senior comfort and safety — no bad days, no rushed calls, no judgment.
What if my parent doesn't speak English well?
No problem. Our agents speak English, Spanish, and Chinese fluently and can switch mid-conversation.
Will they ask for passwords or access to devices?
Never. Our Scam-Free Pledge guarantees we never request passwords, OTPs, banking info, or remote access.
What happens if they can't solve the problem?
We handle 95% of common tech issues. When we can't solve something, we explain why and provide next steps.
How do I know what happened during the call?
You receive a detailed text summary via within seconds of each call ending.
Can I get recordings of the calls?
Yes, calls are recorded up to 30 days and available upon request for quality and safety.
What's the difference between the free trial and paid service?
Free trial is one call per phone number with a time limit. Paid members get our dedicated toll-free line with 10 calls monthly, 35 minutes each.
How quickly can someone answer?
Typically within 15 seconds, 24/7.
Ready when you are
One call away from peace of mind. Patient, professional, 24/7.